Pricing
On-call pricing: $4 per user a month, every feature included
One plan, one price. Every Oncallz feature is included for every user — schedules, phone and SMS paging, escalation, AI investigation, integrations, a customer status page and post-mortems. Start free, no credit card.
Oncallz
$4 / user / month
Billed quarterly: $12 per user every three months.
Start freeNo credit card to start. Subscribe when you’re ready.
Everything included
- Unlimited on-call schedules, rotations and overrides
- Multi-step escalation policies
- Phone call, SMS, push and email paging
- Acknowledge or escalate from the phone keypad
- Webhook integrations for any monitoring tool
- Slack and Microsoft Teams notifications
- AI incident investigation (with your own AI key)
- Customer status page, post-mortems and public incident reports
- REST API, outbound webhooks and audit log
- iOS app (Android in closed beta)
What will it cost?
- Per month
- Billed every 3 months
- Per year
| Users | Per month | Per year |
|---|---|---|
| 5 users | $20 | $240 |
| 10 users | $40 | $480 |
| 25 users | $100 | $1,200 |
| 50 users | $200 | $2,400 |
How does per-seat billing work?
Every active user in your workspace is one seat. Invite someone and your seat count goes up; deactivate or remove them and it goes down. The subscription quantity is kept in sync automatically, so there is nothing to adjust by hand.
If you know your team will grow, you can commit to a higher seat count up front. You are billed for whichever is larger — your committed seats or your active users.
What about SMS and phone call costs?
SMS pages are sent through your own Twilio or Vonage account and phone calls through your own Twilio account. You pay those carrier rates directly to your provider — Oncallz adds no markup and doesn’t resell minutes.
Push notifications through the Oncallz mobile app and email pages cost nothing extra.
Who handles payments and invoices?
Payments are processed by Lemon Squeezy, our merchant of record. Lemon Squeezy issues your invoices and calculates any sales tax or VAT that applies in your country. You can update your payment method and download invoices from the billing page in Oncallz.
Is there a free plan?
You can create a workspace and use Oncallz for free, without entering a card. When your team relies on it, subscribe at $4 per user per month. If we ever introduce limits for unpaid workspaces, we will announce them in advance.
Frequently asked questions
How much does Oncallz cost?
Oncallz costs $4 per user per month, billed quarterly as $12 per user every three months. Every feature is included for every user; there are no tiers, add-ons or per-incident fees. SMS and voice carrier costs are paid directly to your own Twilio or Vonage account.
Why is billing quarterly instead of monthly?
Quarterly billing keeps payment-processing overhead low, which is part of how the price stays at $4 per user a month. Seats still follow your team: users added mid-period are reflected in the subscription quantity automatically.
Do I need a credit card to start?
No. Create a workspace, invite your team, connect your monitoring and set up schedules without a card. Subscribe from the billing page when you are ready.
Are read-only or stakeholder users charged?
Every active user account counts as a seat. People who only need to see what is happening can use the login-free status board instead of an account, which costs nothing.
Does Oncallz charge for SMS or phone calls?
No. SMS and phone calls go through your own Twilio (SMS and voice) or Vonage (SMS) account, so you pay your provider’s published rates with no markup from Oncallz. Push and email pages are free.
Can I cancel at any time?
Yes. You can manage or cancel your subscription from the billing page, which opens the Lemon Squeezy customer portal. Your workspace data stays yours; see the Terms of Service for details.
Related
- PagerDuty alternative Compare Oncallz and PagerDuty: on-call schedules, phone/SMS paging and escalation with every feature included, for $4 per user a month.
- Cheap PagerDuty alternatives Affordable PagerDuty alternatives compared on price per user, phone and SMS paging, escalation and free plans — with sources and dates.
- Features Everything Oncallz does: on-call schedules, phone/SMS/push paging, escalation policies, AI incident investigation, status pages and post-mortems.
Ready when the pager goes off.
Create your workspace in minutes. Free to start, no credit card — $4 per user a month when you’re ready.